Lymphedema Products

Luna In-Service Request

Luna Medical > Virtual Services > Luna In-Service Request

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    First Name and Last Name

    Title (PT, OT, etc.)

    Healthcare Network

    Clinic Name

    Address

    City

    State

    Zip Code

    Work Email

    Personal Email for Upcoming Events

    How many new upper extremity patients do you see on average per month?

    How many new lower extremity patient do you see on average per month?

    What percentage of your patients have commercial insurance as their Primary Payor?

    Have you or do you refer lymphedema patients to Luna Medical?

    If the answer is yes, how would you rate our services on a scale of 1-10?

    Are there any comments you would like to share about Luna Medical's Team of Patient Advocates that we can share with other lymphedema clinicians on our home page?

    If you don't mind sharing, which providers do you currently refer commercial insurance to?

    If you don't mind sharing, which providers do you refer private pay to?

    Note: We are in the process of launching a private pay website however in the interim, please note that we offer private pay pricing.

    Additional Comments

    PLEASE NOTE THAT DUE TO THE INFLUX OF MEDICARE & MEDICARE REPLACEMENT PLAN BENEFIT VERIFICATION REQUESTS WE ARE EXPERIENCING AN INCREDIBLY HIGHER THAN NORMAL VOLUME IN FAXES, EMAILS & PHONE CALLS. WE CHECK BENEFITS ON A FIRST COME FIRST SERVED BASIS, PLEASE UNDERSTAND THAT AS OF RIGHT NOW, IT COULD TAKE UP TO 7 BUSINESS DAYS FOR VERIFICATION REQUESTS TO BE ANSWERED. WE UNDERSTAND THIS IS NOT IDEAL NOR WHAT YOU ARE ACCUSTOMED TO WHEN IT COMES TO LUNA MEDICAL’S SERVICES, WE HAVE HIRED MORE STAFF TO HELP AND THIS IS JUST A TRANSITION PERIOD. PLEASE ALLOW THE TIME FOR THE BENEFIT VERIFICATIONS—IT MAY NOT ALWAYS TAKE THAT LONG BUT IT WILL NEVER TAKE LONGER. NO NEED TO CALL REPEATEDLY AND LEAVE SEVERAL MESSAGES AS IT WILL DELAY THE PROCESS. WE UNDERSTAND EVERYTHING IS URGENT RIGHT NOW AND TRUST US—WE WANT TO HELP! THANK YOU AND WE APOLOGIZE FOR ANY INCONVENIENCE.