Luna News

It’s that time of year again…Holiday manufacturer deadlines for orders to SHIP in 2019!

Posted November 25, 2019

Don’t leave your patients out in the cold this holiday season with companies that have no coverage or private pay companies that don’t even bill insurance or lead therapists/patients to believe there is no coverage–when there is!

Fax or Email us to get the Benefits Checked & Order started:

PATIENT FACE SHEET – please indicate the best number and/or email to contact patient.

NOTICE OF PRIVACY PRACTICES FORM (HIPAA FORM) SIGNED BY PATIENT – This can be found on our website at www.lunamedical.com

INITIAL EVALUATION/CLINICAL HISTORY – we obtain a Certificate of Medical Necessity for signature by the Referring Physician

MEASUREMENTS FOR PRODUCTS REQUESTED

Custom Garment Deadlines

Medi Flat Knit Trend Color: 12/04

Medi Flat Knit Standard: 12/17

Medi Circular Knit: 12/19

CircAid: 12/27 (by 3pm EST)

 

Sigvaris Elastic: 12/06

Sigvaris Inelastic: 12/06

 

Peninsula (everything): 12/09

 

Jobst (Elvarex): 12/13

Jobst Custom-Seamed: 12/13

Farrow: 12/13

JoVi: 12/16 (by 12pm PST)

 

Juzo (everything custom or dyed/pattern): 12/13

 

L&R (TributeNight, ReadyWrap Custom, ExoCustom, SwellSpots Custom): 12/17

 

*Insurance benefits that are verified in 2019 are valid only until the end of this calendar year. Any medical products shipped in 2020 will NOT apply to 2019 benefits. These are the manufacturer deadlines given to us and custom-made products MUST be ordered by these deadlines or they will NOT guarantee shipment in 2019–which means they can NOT be billed as 2019 claims for your patients.

Ready-To-Wear Garment Deadlines

Medi RTW: 12/27

CircAid RTW: 12/27

Sigvaris RTW: 12/27

Peninsula RTW: 12/09

Jobst RTW: 12/27

Farrow RTW: 12/27

Jovi RTW: 12/26 (by 12pm PST)

Juzo Dyed/Pattern/Specialized: 12/13

Juzo RTW: 12/27

L&R (TributeWrap, ReadyWrap RTW, Exo RTW: 12/27

*Insurance benefits that are verified in 2019 are valid only until the end of this calendar year. Any medical products shipped in 2020 will NOT apply to 2019 benefits. These are the manufacturer deadlines given to us and ready-to-wear products MUST be ordered by these deadlines or they will NOT guarantee shipment in 2019–which means they can NOT be billed as 2019 claims for your patients. Please note that these are also based around UPS/FEDEX pick-up/shipping schedule.

Luna Medical Holiday Schedule:

Thanksgiving:

Thursday, 11/28: CLOSED
Friday, 11/29: CLOSED

For rest of November we will be open with normal business hours of 8am-5pm CST Monday – Friday.

Christmas:

Tuesday, 12/24: CLOSED
Wednesday, 12/25: CLOSED

New Year:

Tuesday, 12/31: CLOSED
Wednesday, 1/1: CLOSED

Starting December 1st we will be open:

week 12/02 – 12/05: 8am – 7pm CST
12/06: 8am – 5pm CST
week 12/09 – 12/12: 8am – 7pm CST
12/13: 8am – 5pm CST
week 12/16 – 12/20: 8am – 7pm CST
12/23: 8am – 5pm CST
12/26: 8am – 7pm CST
12/30: 8am – 5pm CST

CLICK HERE TO USE OUR MEASUREMENT FORMS NOW

Join us for the workshop ‘Scientific updates explaining the Venous-Lymphatic Connection’

Posted October 7, 2019

This is a course offered for the professional seeking current information regarding the new era of the lymphatic system, which is no longer secondary to the blood vascular system. Venous and lymphatic systems are mutually interdependent. However, both systems are “mutually complimentary” ONLY when they are in normal condition and functioning appropriately. When one of these two systems should fail (e.g., chronic venous hypertension, lymphedema), the homeostasis between the two systems is threatened and such mutual interdependence generates a new problem (Lee, Laredo, and Nevill, 2015). Phlebolymphedema emerges as a new combined insufficiency requiring proper diagnosis and treatment.

Click here to register

New lymphedema solutions from circaid

Posted October 7, 2019

The final pieces are finally in place for the circaid® reduction kit™ to give our therapists more tools to use during the treatment phase of decongestion.

The new circaid lobe accessory kit and circaid toe cap are now both available and can be ordered through your favorite medi® authorized dealer.

  • Proven results verses bandaging – view the case study by clicking here
  • Excellent patient compliance & satisfaction
  • More time for therapy

See a demonstration video now: click here

More information:

circaid lobe reduction kit: click here

circaid reduction kit toe cap: click here

Lymphedema: A Complete Guide

Posted April 9, 2019

US News & World Report: Can Men Get Lymphedema After Cancer Treatment?

Posted February 1, 2019

US News & World Report has published an extensive article on cancer-related lymphedema in men.

Click here to read the article.

Luna Medical 2019 Holiday Office Closings

Posted January 17, 2019

Tuesday, Jan. 1: New Year’s Day
Monday, Jan. 21: Martin Luther King Jr. Day
Monday, May 27: Memorial Day
Thursday, July 4: Independence Day
Monday, Sept. 2: Labor Day
Thursday, Nov. 28: Thanksgiving Day
Friday, Nov. 29: Black Friday
Tuesday, Dec. 24: Christmas Eve
Wednesday, Dec. 25: Christmas Day
Tuesday, Dec. 31: New Year’s Eve
Wednesday, Jan. 1: New Year’s Day (2020)

Lymphedema in a Venous World – February 1-2, Houston, TX

Posted January 7, 2019

Holiday Deadlines for Custom-Made Garments!

Posted December 1, 2018

Luna Medical, Inc. would like to say THANK YOU for everything! This year has been an incredible year and the year is about to end which means deadlines, benefits restarting and holiday closings. So to keep the season cheerful we have decided to extend our hours till the end of the year as follows (except on holidays):

Mondays: 8am-7pm CT
Tuesdays: 8am-7pm CT
Wednesdays: 8am-7pm CT
Thursdays: 8am-7pm CT
Fridays: 8am-5pm CT
(No Longer Closed For Lunch During The Day)

We did this as we are experiencing an incredibly higher than normal volume in phone calls, faxes and emails (including benefit checks). With this said, we are extending the timeframe we normally give with benefit request responses. We do not want to compromise our outstanding customer service so the only way we could do this is to extend our hours and extend our timeframe from 24 hour response time to 48 hour response time to faxed/emailed benefit requests. We will also respond within 24 hours to messages, voicemails and emails. Still better than others, right? REMEMBER—it should not take more than 1-2 days to verify benefits—if a provider is in-network it’s literally a simple check of the plan and straight-forward. It’s always important to know who is in-network with your patient’s plan—don’t leave them out in the cold this season with no coverage.

Please note the deadlines from our manufacturers below and our holiday hours/closings.

Sigvaris Coolflex NF

Posted June 29, 2018

Luna Medical Provides and Bills for Juzo Compression Wraps

Posted June 28, 2018