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Privacy Policy

Luna Medical > Privacy Policy

Privacy Policy:

Luna Medical, Inc. ("Luna Medical, Inc.") operates lunamedical.com and may operate other websites. It is Luna Medical, Inc.'s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Luna Medical, Inc. collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Luna Medical, Inc.'s purpose in collecting non-personally identifying information is to better understand how Luna Medical, Inc.'s visitors use its website. From time to time, Luna Medical, Inc. may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Luna Medical, Inc. also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on lunamedical.com blogs/sites. Luna Medical, Inc. only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Luna Medical, Inc.'s websites choose to interact with Luna Medical, Inc. in ways that require Luna Medical, Inc. to gather personally-identifying information. The amount and type of information that Luna Medical, Inc. gathers depends on the nature of the interaction. For example, we ask visitors who sign up at lunamedical.com to provide a username and email address. Those who engage in transactions with Luna Medical, Inc. are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Luna Medical, Inc. collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Luna Medical, Inc.. Luna Medical, Inc. does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Luna Medical, Inc. may collect statistics about the behavior of visitors to its websites. Luna Medical, Inc. may display this information publicly or provide it to others. However, Luna Medical, Inc. does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Luna Medical, Inc. discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Luna Medical, Inc.'s behalf or to provide services available at Luna Medical, Inc.'s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Luna Medical, Inc.'s websites, you consent to the transfer of such information to them. Luna Medical, Inc. will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Luna Medical, Inc. discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Luna Medical, Inc. believes in good faith that disclosure is reasonably necessary to protect the property or rights of Luna Medical, Inc., third parties or the public at large. If you are a registered user of an Luna Medical, Inc. website and have supplied your email address, Luna Medical, Inc. may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Luna Medical, Inc. and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Luna Medical, Inc. takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Luna Medical, Inc. uses cookies to help Luna Medical, Inc. identify and track visitors, their usage of Luna Medical, Inc. website, and their website access preferences. Luna Medical, Inc. visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Luna Medical, Inc.'s websites, with the drawback that certain features of Luna Medical, Inc.'s websites may not function properly without the aid of cookies.

Business Transfers

If Luna Medical, Inc., or substantially all of its assets, were acquired, or in the unlikely event that Luna Medical, Inc. goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Luna Medical, Inc. may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Luna Medical, Inc. and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Luna Medical, Inc. may change its Privacy Policy from time to time, and in Luna Medical, Inc.'s sole discretion. Luna Medical, Inc. encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a lunamedical.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

PLEASE NOTE THAT DUE TO THE INFLUX OF MEDICARE & MEDICARE REPLACEMENT PLAN BENEFIT VERIFICATION REQUESTS WE ARE EXPERIENCING AN INCREDIBLY HIGHER THAN NORMAL VOLUME IN FAXES, EMAILS & PHONE CALLS. WE CHECK BENEFITS ON A FIRST COME FIRST SERVED BASIS, PLEASE UNDERSTAND THAT AS OF RIGHT NOW, IT COULD TAKE UP TO 7 BUSINESS DAYS FOR VERIFICATION REQUESTS TO BE ANSWERED. WE UNDERSTAND THIS IS NOT IDEAL NOR WHAT YOU ARE ACCUSTOMED TO WHEN IT COMES TO LUNA MEDICAL’S SERVICES, WE HAVE HIRED MORE STAFF TO HELP AND THIS IS JUST A TRANSITION PERIOD. PLEASE ALLOW THE TIME FOR THE BENEFIT VERIFICATIONS—IT MAY NOT ALWAYS TAKE THAT LONG BUT IT WILL NEVER TAKE LONGER. NO NEED TO CALL REPEATEDLY AND LEAVE SEVERAL MESSAGES AS IT WILL DELAY THE PROCESS. WE UNDERSTAND EVERYTHING IS URGENT RIGHT NOW AND TRUST US—WE WANT TO HELP! THANK YOU AND WE APOLOGIZE FOR ANY INCONVENIENCE.