Lymphedema Products

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Luna Medical, Inc. is the most transparent national provider to explain in detail a patient’s insurance and any out of pocket expenses. We will always be honest with our contracts and what is or is not covered and will never bill out of network unless prior consent is given by patient after thorough explanation.

Luna Medical, Inc. is a durable medical equipment (DME) company established in 1996 to meet the needs of patients suffering from chronic, extremity circulation disorders. We are solely dedicated to providing compression therapy products for patients diagnosed with Lymphedema and Chronic Venous Disease.

Our main billing office and corporate headquarters are located in Chicago, Illinois. Luna Medical is an authorized provider of compression garments and devices nationwide. We work with lymphedema treatment programs, wound care programs, oncology clinics and vascular clinics throughout the United States.

Our services include assistance in obtaining authorizations for coverage of lymphedema medical products from the insurance company, insurance billing and case management.

We at Luna Medical understand the fears and concerns patients encounter prior, during and after treatment. We provide educational material for the treatment and management of venous and lymphatic insufficiencies, available lymphedema programs in a geographic area and answer questions about lymphedema, including causes, prevention, detection and treatment.

PLEASE NOTE THAT DUE TO THE INFLUX OF MEDICARE & MEDICARE REPLACEMENT PLAN BENEFIT VERIFICATION REQUESTS WE ARE EXPERIENCING AN INCREDIBLY HIGHER THAN NORMAL VOLUME IN FAXES, EMAILS & PHONE CALLS. WE CHECK BENEFITS ON A FIRST COME FIRST SERVED BASIS, PLEASE UNDERSTAND THAT AS OF RIGHT NOW, IT COULD TAKE UP TO 7 BUSINESS DAYS FOR VERIFICATION REQUESTS TO BE ANSWERED. WE UNDERSTAND THIS IS NOT IDEAL NOR WHAT YOU ARE ACCUSTOMED TO WHEN IT COMES TO LUNA MEDICAL’S SERVICES, WE HAVE HIRED MORE STAFF TO HELP AND THIS IS JUST A TRANSITION PERIOD. PLEASE ALLOW THE TIME FOR THE BENEFIT VERIFICATIONS—IT MAY NOT ALWAYS TAKE THAT LONG BUT IT WILL NEVER TAKE LONGER. NO NEED TO CALL REPEATEDLY AND LEAVE SEVERAL MESSAGES AS IT WILL DELAY THE PROCESS. WE UNDERSTAND EVERYTHING IS URGENT RIGHT NOW AND TRUST US—WE WANT TO HELP! THANK YOU AND WE APOLOGIZE FOR ANY INCONVENIENCE.