About Luna Medical

Letter from our Founder

Luna Medical > About Luna Medical, Inc. > Letter from our Founder

Greetings,

I began Luna Medical in 1996 in response to a need expressed by many local physicians for a company that provides medical products and education for patients diagnosed with Lymphedema and Chronic Venous Disease.

I graduated in 1989 from the University of Tampa with a dual degree in Business Management and Corporate Fitness and had since been working for medical equipment companies. I was fortunate to have the opportunity to provide continuing education programs (CEUs) to the medical community while working under the guidance of mentors versed in oncology and wound care. This gave me the opportunity to gain the valuable experience needed to incorporate a specialty company providing medical compression therapy products for the successful treatment and management of lymphatic and venous insufficiencies. Most importantly, I wanted to create a company centered around patients and their needs, including the need for education about their condition.

Since its beginnings, Luna Medical has maintained family ownership. From our headquarters in Chicago, we now work with patients, lymphedema therapy programs and insurance companies nationwide.

We take pride in the diligent work and care that we put into each one of our customers, and are continually looking for ways to develop our services to better serve them. My thoughts turn gratefully to those who have made our progress possible.

Kindest Regards,

Marianne Luh
Founder

PLEASE NOTE THAT DUE TO THE INFLUX OF MEDICARE & MEDICARE REPLACEMENT PLAN BENEFIT VERIFICATION REQUESTS WE ARE EXPERIENCING AN INCREDIBLY HIGHER THAN NORMAL VOLUME IN FAXES, EMAILS & PHONE CALLS. WE CHECK BENEFITS ON A FIRST COME FIRST SERVED BASIS, PLEASE UNDERSTAND THAT AS OF RIGHT NOW, IT COULD TAKE UP TO 7 BUSINESS DAYS FOR VERIFICATION REQUESTS TO BE ANSWERED. WE UNDERSTAND THIS IS NOT IDEAL NOR WHAT YOU ARE ACCUSTOMED TO WHEN IT COMES TO LUNA MEDICAL’S SERVICES, WE HAVE HIRED MORE STAFF TO HELP AND THIS IS JUST A TRANSITION PERIOD. PLEASE ALLOW THE TIME FOR THE BENEFIT VERIFICATIONS—IT MAY NOT ALWAYS TAKE THAT LONG BUT IT WILL NEVER TAKE LONGER. NO NEED TO CALL REPEATEDLY AND LEAVE SEVERAL MESSAGES AS IT WILL DELAY THE PROCESS. WE UNDERSTAND EVERYTHING IS URGENT RIGHT NOW AND TRUST US—WE WANT TO HELP! THANK YOU AND WE APOLOGIZE FOR ANY INCONVENIENCE.